To our patients:
We hope to find you and your families in good health. Our office is open but with limited staffing to keep our patients and staff safe. We are limiting the number of patients in the office at one time by not bringing back our full clinical staff until early fall. Any hygiene appointments that occurred during our closure and many hygiene appointments scheduled from now through the summer months will be rescheduled for early fall. We ask for your patience and understanding at this time as we are doing the best we can with limited staffing and PPE available.
While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority in our practice. Our infection control processes are designed so that when you receive care, it is both safe and comfortable. Our office follows recommendations made by the American Dental Association (ADA), the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new guidance. We do this in order to make sure that our infection control procedure are current and adhere to each agencies recommendation.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
-Our office will communicate with you beforehand to ask you some screening questions. You will be asked those same questions again when you are at the office and will have your temperature taken.
-You will be asked to use the hand sanitizer when you enter the office.
-You will be asked to sign a consent form before treatment.
-Our waiting room no longer has magazines and toys due to infection concerns.
-Appointments will be managed to promote social distancing and to minimize interaction between patients. We will do our best to accommodate and will be adding weekend and evening appointments.
-A plexi-glass barrier has been installed at the front desk.
-We ask that you refrain from using your cell phone in the exam rooms.
-Our staff will now be wearing a surgical gown and face shield. Our employees are also screened every day and temperatures are taken to ensure that they are healthy.
-Finally, we have installed 4 (four) medical grade air purification units in our building which more than covers our square footage. Each unit includes three levels of filtration including HEPA-filtration as well as a viral filtration that removes particles up to 0.0003 microns (which includes the Covid-19 Virus). These units have been running in our practice since the first week of April.
Please know that your health and safety are paramount and that we are doing everything possible to maintain that here at DiTolla Dentistry. We wish you health and wellness and look forward to catching up as soon as we are able.
Maris DiTolla and Staff